| CTRE Business Partners |
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All management consultants are constantly challenged to nurture and maintain ongoing client relationships, particularly at the CEO level. Often work is project-oriented and almost always it is high cost, so that immediate follow-on work is difficult to sell. In addition, successful change is frequently blocked by ‘people factors’ that cannot be dealt with adequately during relatively short project periods. Thus, there is a high risk of ultimate client dissatisfaction reflecting poorly on consulting quality and further diminishing the likelihood of ongoing work. ChangeTrack® provides consulting companies and its clients with a highly disciplined process and actionable data to facilitate effective change. By making ChangeTracking part of its consulting engagements, consulting companies can build a platform for continuous involvement at the CEO level: ChangeTracking helps you:To build stronger and more enduring client relationshipsIt helps ensure better results for the client and demonstrates to the CEO the consultants ongoing concern for the client success To identify issues that are putting change at risk It provides ongoing visibility into trouble spots that may need attention, both people issues and in other areas of the business To keep programs on track to delivering high-performance Perceptions about consulting quality throughout the organisation will be enhanced along with the likelihood of additional work ChangeTracking is delivered by accredited Consultants working in tandem with ChangeTrack Research. Consultants conduct client-facing activities while ChangeTrack Research provides the data analysis and reporting capabilities that underpin ChangeTracking.
Contact Warren Parry to talk about how ChangeTracking could help your clients . |
